We ask one question at a time to encourage focus and reduce cognitive load.
We also allow students to skip forward, so that they can make progress and return later to questions they need parental help with.
We simplify questions, combining or breaking them apart where necessary. For example, we will help students figure out:
Which parent to report
Their parents' net worth
How to list colleges to ensure eligibility for state aid
Tax previews & help text
Expert help, one click away
We show students where to look on their family's tax forms. And for any trickier questions, Gopher Mary tells you what to watch out for, or how to interpret it. Nothing is hidden away in footnotes or separate webpages.
Students can consult a searchable knowledge base of common questions and answers. Or if they're really stuck, they can live chat or email a financial aid advisor.
We are not affiliated with the U.S. Department of Education or their Federal Student Aid (FSA) office. Through FSA, you can file the Free Application for Federal Student Aid (FAFSA®) form online for free at fafsa.gov.